Magic Support
Business Email Problems? We're Here to Help.
Get help with common business email issues from a real person. Whether you need help with setup, configuration, troubleshooting or administration, we'll help you understand what needs to be done.
Not a Magic Mails customer? That's okay - we can still help.
Common Email Problems We Help With
From everyday setup issues to more technical email problems, tell us what's happening and we'll help you figure out the next step.
Can't Send or Receive Email
Troubleshoot common sending and receiving issues.
Email Setup & Configuration
Get help setting up email on phones, Outlook and other email clients.
User & Account Issues
Help with adding users, account access and basic mailbox administration.
Domain & DNS Issues
Assistance with MX, SPF and other email-related DNS configuration.
Emails Going to Spam
Identify common configuration and deliverability issues affecting your emails.
Business Email Administration
Get help with routine email management or advanced company policies.
Not a Magic Mails customer? That's okay - we can still help.
How Magic Support Works
Tell us what's wrong
Message us on WhatsApp and explain the problem.
We assess the issue
We'll understand what's happening and tell you what needs to be done.
Simple issues - we help right away
For straightforward questions or guidance, we'll help you instantly.
Complex work - we'll share quote
If the issue requires hands-on technical work, we'll explain the solution and share a one-time price before proceeding.
Not a Magic Mails customer? That's okay - we can still help.
Don't Want to Deal With Email Issues Yourself?
If your business needs ongoing help with email setup, administration and troubleshooting, Magic Support gives you a reliable human point of contact whenever you need assistance.
Real Human Support
Talk to a real person instead of searching through technical documentation.
Ongoing Assistance
Get help with recurring email-related issues and administration.
One Point of Contact
Have someone who understands your business email setup and handle it on your behalf.
Need More Than Email Support?
Business Email
Need a new business email platform? We can set up and manage Google Workspace or Rediffmail for you.
Email Migration Services
Moving to a new email platform? We can handle the migration and post-migration support.
Hybrid Email Setup
Looking to reduce your business email costs? We can design a hybrid setup around your requirements.
Frequently Asked Questions
Find answers to all your queries about Magic Support, that will help you make an informed decision!
No. Anyone can contact us for help with business email.
Tell us what's wrong. We'll assess the issue and explain whether it can be resolved through simple guidance or requires paid technical work.
Basic guidance for simple issues may be provided free of charge. Hands-on or complex technical work may involve a one-time charge.
We support all leading email service providers such as Google Workspace, Microsoft 365, Zoho Mail, Rediffmail for Work and other IMAP/POP services.
Yes. If you need ongoing assistance and need someone to manage your email infrastructure - ask us about Magic Support.
Yes. We offer dedicated Email Migration Services with minimal disruption to your business.
