To add a new user for your organisation via Rediffmail Enterprise Email, the very first step is to ensure you have a free license as it may affect your billing. If you do not have one, contact your vendor to issue a new license. Alternately you can also replace your existing unwanted user by deleting that account.
Step-by-Step Guide to Adding a Single User in Rediffmail Enterprise
Step 1 – Log in as Administrator: Go to the Rediffmail Enterprise webmail portal (usually it is mail.yourdomain.com) and sign in with your admin credentials.
Step 2 – Access Admin Settings: Click on the Settings ⚙️ option at the top-right corner of your dashboard, then click Admin (or Admin Settings).
Step 3 – Open the User Creation Wizard: On the left navigation pane, look for the Single User Management section and click on Add User.
Step 4 – Enter User Details: Complete the user account profile fields:
- First & Last Name: Provide the user’s name.
- Email ID: Enter the desired prefix (e.g., employee1) and select your domain name.
- Mailbox Size / Price: Choose the purchased storage allotment or license space (e.g., 10 GB, 30 GB) for the user.
- Mandatory Fields: Fill out required data such as mobile number and date of birth. (Note: If you do not have this information, you can click “Customize Add User Form” beforehand to mark these fields as optional).
- Set Password Options: Create a password manually or choose the system’s auto-generated password option. Ensure you check the option for the user to change their password upon their first login.
Step 5 – Save and Finalise: Click the blue Add User (or Quick Add User) button at the bottom.
Need Help with your Rediffmail Enterprise Email Account?
At Magic Mails – we setup and manage your Rediffmail Enterprise Email account even if you have not purchased the service from us. From user account management to technical and administrative support – we handle everything on your behalf.
